Texas Electricity Companies

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Who are the best Texas Energy Companies? (Nov 2025)

The Best Texas Electricity Companies are Gexa, Payless Power, Constellation, 4Change Energy, and APG&E Our analysis include PUC Texas scorecard complaint data, customer reviews from Texas Electricity Ratings, Better Business Bureau ratings and Google Reviews.

Before we start, an important note:

*Important note about PUCT Scorecard Complaint Data:

PUC of Texas scorecard complaint data is inherently flawed as it is a measure of total complaints lodged against a company in a rolling 6 month period. It does not reflect if those complaints were justified or resolved.

Per the Texas PUC: "The complaint score is based on a rolling 6-month average of the total number of informal complaints investigated, irrespective of whether or not the company was determined to be at fault or adequately resolved the customer's complaint" It simply is a count of complaints.

As an example: A retailer could get a complaint for a power outage related to a hurricane or storm. That complaint would affect their score. Regardless of the cause or fault.


Now, let's dig in to the ratings

Gexa Energy

GEXA Energy is one of the largest Retail Electricity Providers in Texas serving over 1 million Texans. GEXA is owned by Next Era Energy (NYSE: NEE) Next Era is one of the largest US Energy companies and owns and operates GEXA Energy, and Frontier Utilities in Texas.

GEXA was one of the first independent electricity retailers in Texas, and is backed by Next Era Energy, so they're not going anywhere. GEXA has some of the most competitive rates and competes and wins against larger retailers in value and inovative products. GEXA operates in Texas while its sister company, Frontier Utilities serves as a value brand in Texas and as a stand-alone retailer in the rest of the US.

Gexas Energy has been one of our "Best Electricity Companies in Texas" list 2 times in the last 7 years. So, they do things right. Gexa is one of the most competetive large retailers generally offering rates in the top 20% of lowest cost.

Any company over 250 thousand customers is going to get high volumes of negative reviews. It's important to keep this in mind when reviewing complaint stats, that why we adjust for this is our rankings while leaving individual customer reviews on thier own
Pros
  • thumb_upAggressive Pricing for a Large Company
  • thumb_upInnovative products, EV Charging, Green
  • thumb_upAll Products are Green
Cons
  • thumb_downLots of Confusing Tiered Plans
  • thumb_downMixed Reviews
  • thumb_downHit or Miss Customer Support

Gexas Energy Ratings:

Site Ranking
Texas Electricity Ratings 5/5
PUC of Texas Scorecard* 4/5
BBB of Texas C
Google Reviews 4.7

Payless Power

Payless is the go-to pre-paid no-deposit electricity provider in Texas. They have been at it the longest, have survided some of the toughest business conditions and remain standing. On top of their resilience, they have the best technology for customers to manage their account.

Short answer - yes - they've been one of our top 5 best provider in Texas 4 times over the last 8 years. If you need to get power on and have a little as $75. you can get your power on tonight. And that's as simple as it gets. They offer slightly higher rates, but that's the trade you make for not paying a deposit.

Payless Power has been on our "Best in Texas" list 4 times. Because they get the simple stuff. Easy connection, great tech (App, messaging, etc) They can get your lights on on in a couple hours, without a deposit. Simple, fast, easy.

Customers praise the ease of use, but feel minimum balance charges and rates are too high.
Pros
  • thumb_up4 times on our "Best Texas Electricity Companies" List
  • thumb_upNo Deposit required to Turn on Lights
  • thumb_upApp to manage Account
Cons
  • thumb_downHigher than post paid rates

Payless Power Ratings:

Site Ranking
Texas Electricity Ratings 5/5
PUC of Texas Scorecard* 2/5
BBB of Texas N/A
Google Reviews 4.6

Constellation Energy

Constellation is a regular "Top 5 Best Electricity Company in Texas" award winner. Constellation get's you big company features: Fortune 500 stability, online account management, usage emails, mobile app, large call centers - so you can speak to a human, etc. Without the big company premium price.

Constellation has the record having been featured as the "Best Electricity Companies in Texas" list 6 times in the last 8 years. You've got to be doing something right to get on the list 6 times.

Higher than market rates, value add plans, best in class online tools to manage and pay your bill. Overall: A strong company with slightly premium rates.

Customer frequent complaints are around billing issues, long wait times, and high bills.
Pros
  • thumb_upAccount management, Mobile App, Usge Alerts
  • thumb_upHVAC warranty program
  • thumb_upCompetitive Rates
Cons
  • thumb_downMid Priced Market Prices

Constellation Energy Ratings:

Site Ranking
Texas Electricity Ratings 5/5
PUC of Texas Scorecard* 4/5
BBB of Texas A+
Google Reviews 4.6

4Change Energy

4Change is a pretty cool idea. A percentage of profits go to local charities and community organizations. 4Change walks the walk and is part of Vistra Energy - so you get the big company backing, systems, fiancial stability, and online tools, while supporting charities and local community organizations. The bonus is that 4Change is one of the aggressive priced retailers in the Texas market.

4Change is one of the more aggressive priced retailers in Texas, and that's agood thing. They do require that you sign up for auto bill pay, and that you have a pretty good credit score.

It's worth jumping through the hoops (auto pay, etc) with 4Change? YES. If the rates are good. (And they generally are.)

4Change is a pretty big size rep, and when you get big you're a big target. Most complaints are around billing issues.
Pros
  • thumb_upCharity Support
  • thumb_upBig Company Backing
  • thumb_upLow Prices
Cons
  • thumb_downPlans Require Auto Pay
  • thumb_downHigh Credit Requirements

4Change Energy Ratings:

Site Ranking
Texas Electricity Ratings 5/5
PUC of Texas Scorecard* 2/5
BBB of Texas N/A
Google Reviews 4.7

APG&E

APG&E is an electricity company based in Houston Texas operating in Texas, Ohio, Pennsylvania and other states in the northeast. APG&E was founded in 2004 and is one of the few privately held electricity companies operating in the US.

We like APG&E - aggressive rates, customer support, fixed rates online account management.

APG&E got aggressive over the last year - dropping rates and entering new territories. That's a great thing for consumers. APG&E is a recommend from us.

We don't have a ton of reviews for APG&E. But APG&E has a lot of 5 star Google reviews. And generally that's a good thing. Happy customers w/ low rates are "ok" with their electricity company. Angry customers tend to vent on our site. Our job is to let the provider know so they can fix the problem.
Pros
  • thumb_upRecommended Provider
  • thumb_upAgressive rates
  • thumb_upModern account management tools
Cons
  • thumb_downAuto-renewal policies that were not clearly communicated
  • thumb_downEarly termination fees that some customers found excessive

APG&E Ratings:

Site Ranking
Texas Electricity Ratings 4.8/5
PUC of Texas Scorecard* 2/5
BBB of Texas N/A
Google Reviews 4.7