About Direct Energy
North America (REP). NRG Energy owns the company, which was founded more than 20 years ago and provides services to more than 4,000,000 homes and businesses. Direct Energy supplies electricity in 13 states, and natural gas in nine. Direct Energy is most well-known for its low-cost fixed-rate and variable rate energy plans. Many of these include perks like free nights or weekends.
Direct Energy Rates
Direct Energy in Houston
Direct Energy in Dallas
Direct Energy offers a variety of plans
Live Brighter 12
This plan has a fixed rate and a 12-month term. You can choose from rates of 500 kWh, 1000 kWh or 2,000 kWh for tier usage. Higher energy usage will result in lower rates. If you terminate your fixed-rate contract before the due date, there is an $135 early termination fee.
Twelve Hour Power 12
The 12-month contract includes a fixed rate. You can also choose from three different power tiers, but the best part about this plan is that you get no electricity at all between 9 p.m. and 9 a.m.
Green Texas 12
This plan provides a fixed-rate energy plan that uses 100% green energy over a 12-month period. This plan is one of Discount Power’s most economical energy plans. You can also save more by taking advantage of an autopay discount.
Free Power Weekends 12
The 12-month contract includes a fixed rate. Customers receive free electricity every weekend, from 6 p.m. Friday through 11:59 p.m. Sunday.
Contact Direct Energy
You should call the utility company in your area to report a power cut, and not the energy provider.
If you have any questions about your current plan, Direct Energy can be reached through the following options:
- For residential customers, call 1-888-305-3828
- For business customers, call 1-888-866-7460
- Or send Direct Energy a message online.
Questions about Direct Energy
What type of electricity plans does Direct Energy offer you?
Direct Energy offers:
- Fixed-rate Plans
- variable-rate residential plans
- It also offers 100% green energy plans
Where can I find Direct Energy rates and plans?
Enter your ZIP code to compare Direct Energy rates and plans. The list will show you the available plans in your area. You can also filter by term length and type.
Will Direct Energy require a deposit to open an account?
Direct Energy, like many providers, may require you to deposit if your credit score isn't up to certain standards. After 12 consecutive on-time payments, your deposit will be returned to you with interest. You may also be interested in pre-paid electricity plans from Direct Energy which require no deposit.
Does Direct Energy Charge Early Cancellation Fees?
Direct Energy charges a $135 early termination fee for fixed-rate plans. Variable-rate plans do not have an early termination fee. The electricity facts label (EFL) provides more information on your plan's cancellation fees.