About Gexa Energy
When you choose Gexa, you're choosing a local partner with deep Texas roots and an unwavering commitment to serving the community we live and work in. We've built our name on trust, respect, and doing right by Texans.
We proudly partner with organizations like Candlelighters, Habitat for Humanity, The Beacon, the Houston Humane Society, and many others, contributing both financial support and countless volunteer hours from our passionate team members. With more than 1.6 million Texas households having chosen Gexa for their home electricity needs since 2001, it's clear that Gexa is a company you can trust.


GEXA Energy is one of the largest Retail Electricity Providers in Texas serving over 1 million Texans. GEXA is owned by Next Era Energy (NYSE: NEE) Next Era is one of the largest US Energy companies and owns and operates GEXA Energy, and Frontier Utilities in Texas.
Plans & Pricing
Clear rates with flexible options
Order Experience
Fast, simple, and hassle-free sign-up
Customer Service
Responsive care, every step of the way
All Electricity Plans
Contact Gexa Energy
If your power goes out, you should contact your utility company not Gexa Energy. You utility is responsible for restoring power when theres an outage. Visit our utilities page to find out which one serves your area.
If youre a Gexa Energy customer and have questions about your electricity bill, you can contact the company through one of the following options:
- Residential and business customers call 713-961-9399
- Submit an online contact form here
Login here to your Gexa Energy account

FAQs about Gexa Energy
Where can I pay my Gexa Energy bill?
You can pay your bill online through your MyGexa account or by making a one-time online payment. You can also pay by phone at (713) 961-9399.
Does Gexa Energy have an app?
Yes, Gexa Energy customers can download the Gexa Energy Mobile App to track their usage, view their bill, update their account, and more.
Where can I compare Gexa Energy plans and rates?
The Power Choice Texas marketplace is a free and easy way to compare Gexa Energy electric rates and plans. Simply enter a ZIP code above to view availability in your area.
Is a deposit required to sign up with Gexa Energy?
It depends on the results of your credit check. If you have a high credit score, you wont be required to pay a deposit. Otherwise, youll need to pay a deposit before starting your plan unless you can provide proof to have it waived (for example, you can prove that youve made on-time payments to a previous provider or youre over 65 years old). Alternatively, you can look into no-deposit plans.